Our bicycles were stolen, and we have been waiting a long time for the Police to respond. Why?

Hialeah Police take great pride in their efficient response for service and make every effort to dispatch an officer as soon as possible. Every call that comes in is prioritized, the first priority being an emergency situation (i.e. shooting, domestic dispute, lost child, a crime against a person, an incident involving injury or a crime in progress).

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1. When should I call 911?
2. Our bicycles were stolen, and we have been waiting a long time for the Police to respond. Why?
3. We are going on vacation. Who should be notified at the Hialeah Police Department?
4. Where can I obtain a copy of a Police report such as an offense/incident report, accident report, etc.?
5. Where can I have my fingerprints taken?
6. Can I report my stolen license plate on the phone?
7. Where can I pay for a traffic citation or parking ticket?