ATM Safety Tips

ATM Safety Tips

  • Use only ATM machines in well-lighted, high-traffic areas. Don’t use ATM machines that are remote or hidden such as being located behind buildings, behind pillars, walls, or away from public view. Beware of obvious hiding places like shrubbery or overgrown trees.
  • Choose an ATM that looks and ’feels’ safer, even if it is a couple of miles out of the way. Try and limit your use to daylight hours. Take someone with you after hours, if you can. When you drive up to an ATM location, scan the area for any suspicious persons. If you see anyone suspicious standing nearby or sitting in a car, drive away. When you approach an ATM on foot be prepared and have your access card ready. Memorize your personal PIN number to prevent loss and speed the transaction. After inserting your card and your PIN number keep an eye out behind you. Never accept an offer to help or request for help from a suspicious person ahead of you at the machine. If anyone suspicious or seemingly dangerous approaches terminate your transaction and leave immediately, even if it means running away and leaving your ATM card in the machine. First, tell the suspicious person in a loud, firm voice to "back-off" and leave you alone. This is designed to startle the person and give you time to flee, if appropriate. When you receive cash from the machine put it away immediately, extract your card, and walk away.
  • If you use your car at a drive-thru ATM machine the same rules apply. Keep the car in gear, with your foot firmly on the brake, while using the ATM machine. Keep a close eye on your rear and side view mirrors during the transaction. Robbers almost always approach from the rear on the driver’s side. If you see anyone approaching, drive off even if it means leaving your ATM card behind. If an armed robber confronts you, just give up your money without argument. The cash is not worth serious injury or death. Get to a safe place and call the police immediately.
  • If lights around the ATM are not working, don’t use that machine.
  • Avoid ATM machines adjacent to obvious hiding places.
  • Have your card ready and leave quickly, not counting your cash in public.
  • Beware of offers for help from strangers during an ATM transaction.
  • Don’t fight with or attempt to follow the robber.
  • Drive or walk to a safe place and immediately call the police.