Frequently Asked Questions

1. What do I do about a Civil Violation Notice that was issued to me?

A violator who has been served with a civil violation notice can elect to either:

• Pay the civil penalty indicated on the notice, and correct the violation within the time specified on the notice (if applicable); or

• Request an administrative hearing before a Special Master to appeal the decision of the Code Inspector which resulted in the issuance of the civil violation notice.

2. How do I get information to correct the violation?

Contact the Code Enforcement Inspector who issued the violation.

3. Can I mail my payment?

No. Payments have to be made in person or by regular mail.

4. Do I have to pay the penalty if I have already corrected the violation?

Yes, you are required to do both, that is correct the violation and pay the penalty in order for the case to be closed.

5. Why did I not get a COURTESY notice prior to receiving a civil violation notice?

A warning is not required, but it is sometimes given as a courtesy at the discretion of the Code Enforcement Inspector.

6. Where can I appeal the decision of the Special Master?

The violator may appeal the final order of the Special Master for all violations by filing a notice of appeal in accordance with the procedures and within the time provided by the ordinance for the review of administrative action.

7. What happens if I do not correct the violation of pay the penalty fee?

Failure to pay the civil penalty and/or correct the above listed violation(s) before the Compliance Date, will result in additional enforcement actions and accruement of fines without further notice.

***Note: Fines will escalate for repeated violations.