Professional Compliance Bureau / Internal Affairs Unit

Professional Compliance Bureau / Internal Affairs

Internal investigations are conducted to uphold the professional conduct and code of ethics in a law enforcement agency. The integrity of an agency depends on the honesty and discipline of its employees. The Internal Affairs Unit is responsible for receiving, processing, assigning and supervising the investigation of any alleged misconduct or wrongdoing by any employee of the Hialeah Police Department. The Internal Affairs Commander, Commander Ernesto Clavijo is responsible for investigating all complaints received from any citizen, employee, or anonymous source, and responding to the Chief of Police. The unit ensures that all allegations are investigated thoroughly and objectively.

Complaint Process

All complaints will be accepted by the Internal Affairs Unit in person, by letter, telephone or anonymously. The Chief of Police will review all complaints and a determination will be made to either assign the complaint to the immediate supervisor or the Internal Affairs Unit will conduct the investigation. Following a thorough and impartial investigation, a disposition will be rendered based on all available factual information. The citizen will be contacted at the completion of the investigation, and at that time will have an opportunity to discuss the disposition of the complaint.


The Hialeah Police Department is committed to providing excellent police service to the community. Citizen cooperation and input is essential if the department is to succeed in this goal. If you have any questions, please call the Office of the Chief at 305-953-5300, or mail correspondence directly to:
Hialeah Police Department
Office of the Chief
5555 E 8th Avenue
Hialeah, Florida 33013