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A Message from the Chief of Police
As the Chief of Police of the City of Hialeah, I would like to thank our residents for their unconditional support and assistance within our great City. There is nothing more imperative to me than to furnish our locale with the best police administration in America. My mission is to provide our agency with the necessary resources and vital assets to protect our community. It is my priority, to ensure our officials never take any unethical or unmoral actions against our inhabitants. I can ensure you that we will continue to protect and serve our wonderful community.
Mission Statement
We, the members of the Hialeah Police Department, are a team of professionals committed to supporting a department history that builds partnerships and empowers its community. Our goal is to work collectively in reducing crime within the community while improving the quality of life at The City of Hialeah. Our service will be accomplished by providing a safe and secure environment, while also protecting life and property. We will enforce all laws and ordinances with integrity and dedication to the community we serve.
Core Values
- FAIRNESS : We treat all people impartially, with consideration, and compassion. We are equally responsive to our employees and the community we serve.
INTEGRITY : Our commitment to legitimacy and ethical conduct is reflected in the manner in which we exercise the powers entrusted to us by the public.
RESPECT : We will respect the dignity of others regardless of economic or social status.
SERVICE : We will provide safety and security to the community; recognizing our responsibility to extend equal and fair treatment to everyone.
TRUST : We are committed to making trust the foundation of positive police/community relations.
Professional Compliance Bureau / Internal Affairs
Internal investigations are conducted to uphold the professional conduct and code of ethics in a law enforcement agency. The integrity of an agency depends on the honesty and discipline of its employees. The Professional Compliance Bureau is responsible for receiving, processing, assigning and supervising the investigation of any alleged misconduct or wrongdoing by any employee of the Hialeah Police Department. The Professional Compliance Bureau Major Ernesto Clavijo, is responsible for investigating all complaints received from any citizen, employee, or anonymous source, and responds to the Chief of Police. The unit ensures that all allegations are investigated thoroughly and objectively.
Complaint Process
All complaints will be accepted by the Professional Compliance Bureau in person, by letter, telephone or anonymously. The Chief of Police will review all complaints and a determination will be made to either assign the complaint to the immediate supervisor or the Professional Compliance Bureau for investigation. Following a thorough and impartial investigation, a disposition will be rendered based on all available factual information. The citizen will be contacted at the completion of the investigation, and at that time will have an opportunity to discuss the disposition of the complaint.
To file a complaint on an Officer visit:
Hialeah Police Department
Professional Compliance Bureau
5555 East 8th Avenue
Hialeah, Florida 33013
Office number: 305-953-5339.
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