Hileah Police Headquarters
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  1. Message from the Chief
  2. Mission Statement
  3. Core Values

A Message from Chief George Fuente

On behalf of the men and women of the Hialeah Police Department, I would like to welcome you to our website.
As you browse through our pages, you will become aware of our commitment to provide quality law enforcement services throughout our community. The Hialeah Police Department recognizes that its greatest asset is the officers and staff that constitute our police force. By working in partnership with the residents of Hialeah, our officers and employees are able to assure a safe and secure environment in which to live and work.
I hope your visit to our website will be an informative and enjoyable one. Thank you for your interest in the Hialeah Police Department.

Professional Compliance Bureau / Internal Affairs

Internal investigations are conducted to uphold the professional conduct and code of ethics in a law enforcement agency. The integrity of an agency depends on the honesty and discipline of its employees. The Professional Compliance Bureau is responsible for receiving, processing, assigning and supervising the investigation of any alleged misconduct or wrongdoing by any employee of the Hialeah Police Department. The Professional Compliance Bureau Commander Alexi Castaneda, is responsible for investigating all complaints received from any citizen, employee, or anonymous source, and responds to the Chief of Police. The unit ensures that all allegations are investigated thoroughly and objectively.

Complaint Process

All complaints will be accepted by the Professional Compliance Bureau in person, by letter, telephone or anonymously. The Chief of Police will review all complaints and a determination will be made to either assign the complaint to the immediate supervisor or the Professional Compliance Bureau for investigation. Following a thorough and impartial investigation, a disposition will be rendered based on all available factual information. The citizen will be contacted at the completion of the investigation, and at that time will have an opportunity to discuss the disposition of the complaint.

To file a complaint on an Officer visit:

Hialeah Police Department
Professional Compliance Bureau
5555 East 8th Avenue
Hialeah, Florida 33013

Office number: 305-953-5339.