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A Message from the Chief of Police
On behalf of the men and women of the Hialeah Police Department, I would like to welcome you to our website.
As you browse through our pages, you will become aware of our dedicated commitment to provide quality law enforcement throughout our community. The Hialeah Police Department recognizes that its greatest asset is the officers and staff that constitute our Police force. By working in partnership with the citizens of Hialeah, our officers and employees are able to assure a safe and secure environment in which to live and work.
I hope your visit to our website will be an informative and enjoyable one. Thank you for your interest in the Hialeah Police Department.
Mission Statement
The members of the Hialeah Police Department are committed to preserving and enhancing the quality of life in the City of Hialeah by providing a safe and secure environment, protecting life and property, and enforcing all laws and ordinances with integrity and dedication to the community we serve.
Core Values
- The basis of professionalism is a combination of honor, integrity, and accountability.
- We are committed to developing and providing leadership as partners with the community.
- Our understanding of diversity is key to our success.
- We respect our fellow employees and the citizens we serve.
- Through teamwork, we effectively achieve our goals.
- We foster open and honest communication.
Professional Compliance Bureau / Internal Affairs
Internal investigations are conducted to uphold the professional conduct and code of ethics in a law enforcement agency. The integrity of an agency depends on the honesty and discipline of its employees. The Professional Compliance Bureau is responsible for receiving, processing, assigning and supervising the investigation of any alleged misconduct or wrongdoing by any employee of the Hialeah Police Department. The Professional Compliance Bureau Major Ernesto Clavijo is responsible for investigating all complaints received from any citizen, employee, or anonymous source, and responds to the Chief of Police. The unit ensures that all allegations are investigated thoroughly and objectively.
Complaint Process
All complaints will be accepted by the Professional Compliance Bureau in person, by letter, telephone or anonymously. The Chief of Police will review all complaints and a determination will be made to either assign the complaint to the immediate supervisor or the Professional Compliance Bureau for investigation. Following a thorough and impartial investigation, a disposition will be rendered based on all available factual information. The citizen will be contacted at the completion of the investigation, and at that time will have an opportunity to discuss the disposition of the complaint.
To file a complaint on an Officer
Please contact the Professional Compliance Bureau at 305-953-5339.
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