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FAQ


·  I have flooding in my swale area and driveway approach? Can I pave the area?
No, the swale area is the first line of defense against flooding. Water is intended to be in this area. Paving compounds the flooding condition.

·  Will the city trim the trees in my swale area?
The city only trims trees when they are creating an unsafe condition for the public or damaging underground utilities, in which case this must be documented by the utility. Routine maintenance trimming for appearance is the responsibility of the adjacent property owner.

·  Can I restrict parking in my swale area?
Only by planting trees or other landscape materials that do not obstruct traffic/signage visibility.
 
·  Whose responsible to maintain driveway approaches between the street and private property?
Driveway approaches serve the private property owners, regardless of the property use. (i.e., residential, commercial, industrial, etc.) The individual owners are responsible to maintain these approaches.
·  Who is responsible to replace missing signs or install new ones?
Miami-Dade County is responsible for all traffic control devices. This includes stop signs, traffic lights, speed limit signs, no parking, school zone, etc.

·  What is the Stormwater Utility?
The Stormwater Utility was established in accordance with Miami-Dade County Ordinance 91-66. That ordinance required all municipalities in the county to establish stormwater management programs of their own or to be included in the county's utility in response to Federal and State requirements. The Utility funds, designs and constructs, operates, and maintains all City-owned stormwater drainage facilities in the public right-of-way.

·  What is the Stormwater Utility Fee and why do I have to pay it?
The Stormwater Utility Fee pays the cost of operating, maintaining, and constructing stormwater infrastructure. Under City Ordinance, all developed properties within the City's municipal boundaries are required to pay this fee. No developed properties are exempted from it.

·  What is the Stormwater Utility Fee based upon?
Residential properties pay the fee per dwelling unit per month. Nonresidential properties pay at a rate of $2.50 per 1664 square feet of impervious area per month. Impervious area is typically the building floor print on the ground and paved parking lot.

·  What happens if I refuse to pay the Fee?
Since the Stormwater Fee is billed as part of the Water and Sewer bill, nonpayment of any portion of that bill can result in water service being disconnect from the property receiving the bill. This can be done in accordance with Florida Statutes.

·  How can I get the storm drain in my street cleaned?
Call the Streets Department at (305) 687-2611. The City has ongoing storm drain cleaning program to address both routine maintenance and emergency needs.

·  I want to reconstruct the sidewalk and/or approach in front of my house without changing any of the dimensions.  Do I need to obtain a permit?
Yes, all construction work needs to be reviewed and inspected to assure it complies with current construction standards.  Call the Streets Department Engineering Division for information on how to obtain permits at (305) 687-2611. 
ENGINEERING DIVISION

The Division is responsible for planning, designing, constructing, and maintaining the City's public right-of-ways. It is also responsible for issuing right-of-way work permits and inspecting all construction taking place there.  In addition, it processes plats for new subdivisions and determines street right-of-way dimensions.




HOURS OF OPERATION

Mondays to Fridays
7:00am to 11:30am Walk-ins     
11:30 am to 3:00pm By appointments only

(Call 305-687-2697 to schedule your appointment)


Saturdays, Sundays & Holidays
Closed




DOCUMENTS REQUIRED TO APPLY FOR PERMITS


Site Improvement or Site Development Permit Applications
  • Three original sets of plans signed and sealed by a State of Florida Certified Professional Engineer. 
    • Plans must contain the following (to scale):
      • Property Survey with elevations.
      • Site Plan
      • Paving and Drainage Plan
      • Pavement Markings and Signage Plan
      • Utility Installation Plan
      • Stormwater Protection Plan
NOTE:  Plan sheets described above must show all Right-of-Way characteristics such as right-of-way lines, sidewalks, drop sidewalks, swales, approaches, shoulder parkings, curbs, drop curbs, edge of pavement, medians, manholes, utility valves, fire hydrants, light poles, traffic controllers, trees, utility cabinets, utility poles, etc.
  • A Maintenance of Traffic (MOT) Plan
  • Electronic copy of the plans.  Electronic copy can be submitted in a disk, flash drive, or via e-mail.
  • Copy of Contractor’s License
  • Proof of Contractor’s Liability Insurance (The City of Hialeah must be named as an additional insured on the policy).

Utility Installation Permit Applications

  • Three original sets of plans signed and sealed by a State of Florida Certified Professional Engineer.  
    • Plans must contain the following (to scale):
      • Right-of-Way characteristics such as right-of-way lines, sidewalks, drop sidewalks, swales, approaches, shoulder parkings, curbs, drop curbs, edge of pavement, medians, manholes, utility valves, fire hydrants, light poles, traffic controllers, trees, utility cabinets, utility poles, etc.
      • A minimum of two measurements (one north/south and one east/west) to the proposed utility installation from any fixed Right-of-Way item such as Right-of-Way line, sidewalk, curb, edge of pavement, centerline, etc.
      • Details of the utility being installed such as type of material, length, diameter, etc.
  • A Maintenance of Traffic (MOT) plan.
  • Electronic copy of the plans.  Electronic copy can be submitted in a disk, flash drive, or via e-mail.
  • Copy of Contractor’s License.
  • Proof of Contractor’s Liability Insurance (The City of Hialeah must be named as an additional insured on the policy).



DOWNLOADABLE DOCUMENTS

NO DOCUMENTS AVAILABLE TO DOWNLOAD AT THIS TIME
DUMPING OIL, GREASE, AND OTHER POLLUTANTS

IN STORM DRAIN INLETS AFFECTS EVERYONE.

Why ???


·         Cleaning up the illegal dumping can cost the City (YOU!) as much as $850 per inlet.

·         Oil, grease, and trash cause the drains to plug and result in local flooding of your street.

·         Pollutants discharged from the drainage system contaminate your canals, lakes, and groundwater.

·         Illegal dumpers will be prosecuted to the fullest extent of the law when caught. There is no “warning notice!”





REPORT ILLEGAL DUMPING INTO STORM DRAINS


Please report anyone dumping motor oil or other waste into a storm drain to:

City of Hialeah Streets Department (305)687‐2611 -- Mondays - Fridays (7:00am to 3:00pm)

Miami Dade County Department of Regulatory & Economic Resources (RER) A/K/A Department of Environmental Resources (DERM).  (305)3726955 -- Mon. - Fri. (after 3 pm), weekends & holidays
STORMWATER POLLUTION PREVENTION, YOUR PART:

 
• Never dump anything onto the street, into a gutter, or storm drain

• Compost yard clippings

• Sweep leaves and soil from sidewalks and driveways back onto the lawn or compost

• Wash your vehicles in a car wash or on your lawn, not you driveway

• Fix oil, radiator, and transmission leaks on your vehicles

• Eliminate or reduce your use of herbicides, pesticides, and fertilizer

• If you live along a canal or lake, plant a vegetated buffer of native plants

• Landscape and install walkways, driveways, and drainage to let water seep into the ground instead of running off your property

• Pick up after your pets; bury or dispose of waste in the trash

• Bring leftover toxic material to a waste collection facility:
  • Miami Dade County Solid Waste Dept. -305-594-1500




REPORT ILLEGAL DUMPING INTO STORM DRAINS
 

Please report anyone dumping motor oil or other waste into a storm drain to:

City of Hialeah Streets Department (305)687‐2611 -- Mondays - Fridays (7:00am to 3:00pm)

Miami Dade County Department of Regulatory & Economic Resources (RER) A/K/A Department of Environmental Resources (DERM).  (305)372‐6955 -- Mon. - Fri. (after 3 pm), weekends & holidays

STORM DRAIN PROTECTION

 

Erosion and Sediment Control

The City of Hialeah’s stormwater drainage system consists of inlets and pipelines that transport rainfall runoff water into the groundwater through pipes that have small holes built into them for that purpose.   These drainage systems and the waters that they discharge into can be seriously damaged by pollutants contained in the stormwater runoff, dewatering activity, and intentional dumping of wastes.  Construction debris and dirt, oil, fuel, hydraulic fluid, and equipment washdown water containing concrete particles are typical drainage system pollutants that are often associated with both private property and public right-of-way construction activity.

IT IS ILLEGAL TO DISCHARGE ANYTHING BUT RAIN WATER INTO A STORM DRAIN SYSTEM

City of Hialeah and Miami-Dade County regulations prohibit non-stormwater discharges to any drainage system.  Dewatering to a drainage system requires the written approval of the City of Hialeah’s Streets Department and a Class V permit from Miami Dade County Department of Regulatory & Economic Resources (RER) A/K/A Department of Environmental Resources (DERM).

FAILURE TO PROTECT THE CITY’S DRAINAGE SYSTEM CAN RESULT IN FINES AND ADDED COSTS TO CLEAN THE SYSTEM

It is the responsibility of the company and/or individual who is issued a construction permit to work within the City of Hialeah to insure that no pollutants, site erosion, or sediment transport contaminates the City’s drainage system. Storm drain inlets that can be contaminated by nearby construction activity must be properly covered or bermed to prevent the inflow of contaminants.  The area around the drains must be thoroughly cleaned before the protective devices are removed.





 
REPORT ILLEGAL DUMPING INTO STORM DRAINS


Please report anyone dumping motor oil or other waste into a storm drain to:

City of Hialeah Streets Department (305)687‐2611 -- Mondays - Fridays (7:00am to 3:00pm)

Miami Dade County Department of Regulatory & Economic Resources (RER) A/K/A Department of Environmental Resources (DERM).  (305)372‐6955 -- Mon. - Fri. (after 3 pm), weekends & holidays