Show All Answers

1. When should I call 911?

911 is for emergencies only; all other calls should be made to 305-687-2525. Emergencies include a life-threatening situation, if someone’s life is in danger, physical harm is imminent and if a crime is happening or about to happen.

2. Our bicycles were stolen, and we have been waiting a long time for the Police to respond. Why?

Hialeah Police take great pride in their efficient response for service and make every effort to dispatch an officer as soon as possible. Every call that comes in is prioritized, the first priority being an emergency situation (i.e. shooting, domestic dispute, lost child, a crime against a person, an incident involving injury or a crime in progress).

3. We are going on vacation. Who should be notified at the Hialeah Police Department?

Call our main line at 305-687-2525 and ask the complaint officer for a watch to be placed on your home or business. This information will be forwarded to the Sector Patrol Units who are assigned to that specific area. Similar requests may be made for a malfunctioning alarm, fumigation tenting, vacation or a specific problem in your neighborhood.

4. Where can I obtain a copy of a Police report such as an offense/incident report, accident report, etc.?

Copies of reports are available at our Records Division at:

5555 E 8th Avenue
1st Floor
Hialeah, FL 33013

For more information, visit the Records Unit page or call 305-687-2500.

5. Where can I have my fingerprints taken?

The Hialeah Police Department does not offer fingerprinting services at our location for private, commercial, business or immigration purposes.

For business or government purposes only (not immigration), fingerprinting is available at the main station at:

5555 E 8th Avenue
1st Floor
Hialeah, FL 33013

Fingerprinting is by appointment only. Call 305-687-2524 to schedule an appointment.

6. Can I report my stolen license plate on the phone?

Certain calls which are minor in nature can be handled over the phone. Examples of these include license plate or decal thefts, lost property, harassing phone calls and petit theft. The "Control Room Officer" can handle these type of incidents. Call the Police Department at 305-687-2525 and inform us of the nature of your request. The Officer handling the report will contact you via telephone on a priority basis.

7. Where can I pay for a traffic citation or parking ticket?

If you received a citation or ticket, you may pay the fee at any courthouse which is specified on the back side of the citation. If there is any doubt or question, call the phone number listed on the citation.

For further assistance, visit the Miami-Dade County Traffic Online System.